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Gift Card Help

If you've encountered issues with a Rally House gift card not functioning as expected, don't worry—we're here to help!

We are proud to have partnered with GiveX, one of the world's largest and most trusted Gift Card companies, to bring Rally House customers the best online and in-store gift card experience on the market.

GiveX gift cards will greatly improve the gift card experience for our customers, but the transition from our legacy system has not been the smoothest and we sincerely apologize for the inconvenience.

If you were issued an alpha-numeric e-gift card or a gift card that does not start with 63999, then your card may have formatting issues and will need a replacement. Please fill out the form below so we can re-issue you a new gift card via email.

Submit Gift Card Issue
Please fill out as much information as you can in case we need to research your issue. We will work swiftly to respond to your request and re-issue you a new gift card, if necessary. Please allow up to 3 days for a response. Thank you!
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